UsedScore

2024 Subaru Crosstrek: Too new to judge

The 2024 Subaru Crosstrek has been on the road for 35 months, short of the five years we need to rate it. Owners have filed 118 complaints with NHTSA so far. That's 2.2× the rate other Crosstrek years drew in their first 35 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the brakes (8% of complaints).

Complaint index
2.2×
partial: first 35 months
Rank
Not ranked
rated after five years
Complaints
118
in 35 months so far
Recalls
2
campaigns
3rd generation, 2024–today (first year of the generation; redesign years often run worse) · Updated September 24, 2026 · How we rate
2024–present Subaru Crosstrek

Photo: 2024–present Subaru Crosstrek · OWS Photography, CC BY 4.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Brakes8% · 10 complaints
  2. Driver assistance11% · 13 complaints
  3. Visibility19% · 22 complaints
  4. Steering8% · 10 complaints
  5. Seats and belts2% · 2 complaints
  6. Air bags3% · 4 complaints
  7. Lights11% · 13 complaints
  8. Engine5% · 6 complaints
  9. Electrical7% · 8 complaints
  10. Wheels and tires8% · 9 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Brakes

Owners of this Crosstrek describe brake problems ranging from pedals that fail to stop the car to automatic braking or sudden acceleration that occurs without warning. Several say dealers could not reproduce the issue, and a few report crashes resulting from these incidents.

Warning signs:
Owners report unusual sounds, delayed brake response, sudden hard automatic braking, or sudden lurching forward with no warning lights beforehand.
What shops did:
Some vehicles were taken to dealers who could not duplicate or diagnose the failure, while one owner reports a brake booster was replaced.

“I heard an usual sound and quickly realized the brake was not holding as I was moving backward.”

“Suddenly, the car lurched forward on its own and only stopped when I pressed hard on the brake and moved transmission from drive to park.”

Driver assistance

Owners describe the Crosstrek's driver-assistance system braking hard or failing to warn/brake when there is no real hazard, sometimes with unexpected acceleration or lane-assist interference. This can feel sudden and unpredictable, and dealers have reportedly had trouble reproducing or resolving it.

Warning signs:
Many report a sudden alarm or dashboard warning followed by abrupt hard braking, or unexpected acceleration/lurching, often with no other prior sign.
What shops did:
Some owners took the vehicle to dealers, who could not reproduce the issue or told them the system was known to produce false positives and suggested disabling it on certain roads.

“my forward collision detection and automatic braking systems erroneously activated when there were no cars or objects in front of me”

“Suddenly, the car lurched forward on its own and only stopped when I pressed hard on the brake and moved transmission from drive to park.”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls (2)

Check a VIN on NHTSA ›
  • NHTSA 23V754000November 20234,701 vehicles

    Power train: driveline: driveshaft

    Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

    Risk: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.

    Fix: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge.

  • NHTSA 23V551000August 202335,357 vehicles

    Electrical system: instrument cluster/panel

    Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

    Risk: A short circuit may cause a loss of drive power, increasing the risk of a crash.

    Fix: Dealers will inspect the harness and install an additional clamp on the steering beam bracket.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Subaru sent NHTSA 215 service bulletins and other notices to dealers covering the 2024 Crosstrek. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 06-97-26R · June 2026"This bulletin announces a design change to the front brake pads with a new friction material and shape that is intended to enhance the removal of rust and debris that can accumulate on the rotor…
  • 07-241-26 · June 2026This Service Information Bulletin was developed to provide removal and installation tips to be followed when working with EyeSight Stereo Cameras.
  • 06-97-26 · April 2026This bulletin announces a design change to the front brake pads which have been redesigned with a new friction material and shape to enhance the removal of rust and debris that can accumulate on the…
  • 06-96-25 · August 2025This bulletin announces the availability of reprogramming files for the HYDRAULIC UNIT ASSEMBLY(VDC).
  • 12-268-25 · July 2025This bulletin announces a repair procedure developed to address cases of the driver side mirror glass vibrating at highway speeds.
  • 06-95-25R · July 2025This bulletin announces the availability of new reprogramming files developed to address cases of DTC C1C40 being detected by the Electronic Brake Booster (EBB) in addition to Failure Detail Code…
  • 06-95-25 · May 2025This bulletin announces the availability of new reprogramming files developed to address cases of DTC C1C40 being detected by the Electronic Brake Booster (EBB) in addition to Failure Detail Code…
  • 07-226-24R · April 2025This bulletin announces availability of new reprogramming files developed to address the following two symptoms: SYMPTOM #1: After the EyeSight camera has been exposed to high humidity/temperature…

All 2024 Crosstrek bulletins on NHTSA ›

Questions owners ask

Is the 2024 Subaru Crosstrek reliable?
The 2024 Subaru Crosstrek has been on the road for 35 months, short of the five years we need to rate it. Owners have filed 118 complaints with NHTSA so far. That's 2.2× the rate other Crosstrek years drew in their first 35 months, per vehicle sold. Ratings compare Crosstrek years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2024 Crosstrek problems?
Owners' complaints most often involve the brakes (8%), driver-assistance features and cameras (11%) and visibility (glass, wipers, mirrors) (19%). A complaint can name more than one area.
Has the 2024 Subaru Crosstrek been recalled?
Yes. NHTSA lists 2 recall campaigns for the 2024 Subaru Crosstrek, the most recent in November 2023 (power train). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Subaru. The 2024 Subaru Crosstrek on NHTSA.gov · How we rate