UsedScore

2025 Chevrolet Equinox: Too new to judge

The 2025 Chevrolet Equinox has been on the road for 23 months, short of the five years we need to rate it. Owners have filed 227 complaints with NHTSA so far. That's 4.6× the rate other Equinox years drew in their first 23 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the electrical system (33% of complaints, median 4,000 miles).

Complaint index
4.6×
partial: first 23 months
Rank
Not ranked
rated after five years
Complaints
227
in 23 months so far
Recalls
0
campaigns
4th generation, 2025–today (first year of the generation; redesign years often run worse) · Updated September 24, 2026 · How we rate
2025 Chevrolet Equinox

Photo: 2025 Chevrolet Equinox · Kevauto, CC BY-SA 4.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Electrical33% · 75 complaints · median 4,000 miles
  2. Driver assistance18% · 40 complaints
  3. Brakes12% · 27 complaints
  4. Powertrain15% · 34 complaints · median 6,000 miles
  5. Engine11% · 25 complaints · median 10,000 miles
  6. Visibility13% · 30 complaints
  7. Fuel and propulsion6% · 14 complaints
  8. Steering5% · 11 complaints
  9. Speed control4% · 8 complaints
  10. Lights6% · 14 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Brakes

Owners describe brakes that either don't respond fully when pressed or suddenly slam on by themselves, sometimes leading to crashes or near misses. Dealers have tried software updates and part replacements, but several owners say the issue kept happening or couldn't be duplicated.

Warning signs:
Some report warning lights for brake assist, ABS, or brake system failure, a soft or hard pedal, squeaking, or a thunk and vibration before the event.
What shops did:
Dealers have performed software updates, replaced modules such as the EBCM or master cylinder, or were unable to reproduce the problem during inspection.

“I received a warning indicating the ABS was off, and the brake pedal became soft with reduced stopping ability.”

“the car activated abs and released some brake pressure and allowed the car to continue to move”

Driver assistance

Owners describe their Equinox suddenly slamming on the brakes or falsely alerting for objects that aren't there, both while driving and backing up. Many say dealers can't reproduce or fix the issue, leaving them uneasy about when it might happen again.

Warning signs:
Some report a seat vibration or warning message just before sudden braking, while others say the brakes engaged with no warning at all.
What shops did:
Dealers often could not find fault codes or replicate the issue, and in several cases the vehicle was not repaired; some had modules replaced or software updated without resolving the problem.

“The sensors vibrated the driver seat each time right before slamming brakes on, even though no other cars were even close to me.”

“the automatic emergency brake engaged forcing my whole body forward, slamming my head on the visor/roof of the car very forcefully”

Electrical

Owners of the 2025 Equinox commonly report the OnStar/telematics module failing, draining the battery and sometimes leaving the car stranded or unable to start. Many also describe the dashboard or infotainment screens going black briefly while driving, with dealers often waiting long periods for backordered replacement parts.

Warning signs:
Many report OnStar warning lights blinking or losing connection, dashboard messages such as "Service Emergency Calling" or "Service High Voltage System," and sudden screen or radio blackouts with no prior warning.
What shops did:
Dealers most often diagnosed a failed telematics/OnStar control module and replaced it or the battery, but the module was frequently on backorder for weeks or months; some issues could not be reproduced.
Mileage:
most between 0 and 10,000 miles, among 6 complaints that give it

“Telematics module stopped working out of nowhere and drains my battery to my vehicle.”

“Center screen went black and is completely inoperational. Cannot utilize any center screen functions including headlights and rear backup camera.”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls

Check a VIN on NHTSA ›

NHTSA lists no recalls for the 2025 Chevrolet Equinox.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Chevrolet sent NHTSA 384 service bulletins and other notices to dealers covering the 2025 Equinox. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 22-NA-244 · May 2024 · Warranty extensionThis service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 24-NA-227 · November 2025This service bulletin provides repair information to correct a customer concern of Vibration Rattle or Boom at 1800 to 2000 RPM.
  • N252494220 · June 2025Service Update.
  • 25-NA-021 · June 2025This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
  • PIE0829A · June 2025This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the liftgate not opening and/or partially opening.
  • 25-NA-085 · May 2025This service bulletin provides information on software related issues and provides technicians information to update the radio software to the latest version.
  • 25-NA-118 · May 2025This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic…
  • PIE0814B · May 2025This engineering information (EI) closure ends the need for requesting further information from technicians in regard to the Service AWD Lamp illuminated on Driver Information Center (DIC) and to…

All 2025 Equinox bulletins on NHTSA ›

Questions owners ask

Is the 2025 Chevrolet Equinox reliable?
The 2025 Chevrolet Equinox has been on the road for 23 months, short of the five years we need to rate it. Owners have filed 227 complaints with NHTSA so far. That's 4.6× the rate other Equinox years drew in their first 23 months, per vehicle sold. Ratings compare Equinox years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2025 Equinox problems?
Owners' complaints most often involve the electrical system (33%), driver-assistance features and cameras (18%) and the brakes (12%). A complaint can name more than one area.
Has the 2025 Chevrolet Equinox been recalled?
NHTSA lists no recalls for the 2025 Chevrolet Equinox.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Chevrolet. The 2025 Chevrolet Equinox on NHTSA.gov · How we rate