UsedScore

2024 Chevrolet Trax: Too new to judge

The 2024 Chevrolet Trax has been on the road for 35 months, short of the five years we need to rate it. Owners have filed 169 complaints with NHTSA so far. That's 2.5× the rate other Trax years drew in their first 35 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the engine (31% of complaints, median 25,000 miles).

Complaint index
2.5×
partial: first 35 months
Rank
Not ranked
rated after five years
Complaints
169
in 35 months so far
Recalls
1
campaign
2nd generation, 2024–today (first year of the generation; redesign years often run worse) · Updated September 24, 2026 · How we rate
2024 Chevrolet Trax 1LT

Photo: 2024 Chevrolet Trax 1LT · Kevauto, CC BY-SA 4.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Engine31% · 53 complaints · median 25,000 miles
  2. Electrical38% · 64 complaints · median 14,000 miles
  3. Air bags3% · 5 complaints
  4. Driver assistance8% · 13 complaints
  5. Brakes7% · 12 complaints
  6. Powertrain7% · 11 complaints
  7. Lights10% · 17 complaints
  8. Visibility7% · 12 complaints · median 10,000 miles
  9. Seats and belts2% · 3 complaints
  10. Fuel and propulsion3% · 5 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Electrical

Many 2024 Trax owners report the instrument panel or infotainment screen going black or flickering while driving, sometimes along with headlight or window glitches. Dealers have offered software updates or part replacements, but several owners say the problem returned or was never fully resolved.

Warning signs:
Owners describe instrument clusters or touch screens flickering, freezing, or blacking out, sometimes with headlights flashing, cameras staying on, or windows failing before or during the failure.
What shops did:
Dealers often performed software or firmware updates, replaced sensors, radios, or cameras, or could not duplicate or repair the issue; some owners were told their VIN was not covered by a related recall.
Mileage:
most between 0 and 30,000 miles, among 16 complaints that give it

“Instrument panel goes blank and blacks out while driving”

“the computer system continued to perform the update, causing all indicators, screens, and displays to black out”

Engine

Owners describe their Trax suddenly losing power or stalling on the road, sometimes with smoke, fire, or a loud bang, which dealers often trace to a broken connecting rod or engine block failure needing a full engine replacement. Many say this happened without warning and left them waiting weeks for backordered parts.

Warning signs:
Many report a loud bang, pop, or knocking sound, smoke or fire from the engine bay, oil or coolant leaking, dashboard warnings like check engine, low oil pressure, or reduced power, and vibration or shaking before the stall.
What shops did:
Dealers commonly diagnose a blown engine, cracked block, or failed turbocharger and replace the engine or turbo, though several owners report long waits due to backordered engines and some report warranty coverage disputes.
Mileage:
most between 10,000 and 40,000 miles, among 10 complaints that give it

“I heard what sounded like an explosion, lost all power, and had to steer across two lanes where I just made it onto the shoulder of the highway.”

“head a loud pop sound, engine light came and all the oil and coolant was on the ground, engine was smoking”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls (1)

Check a VIN on NHTSA ›
  • NHTSA 23V744000November 202360,154 vehicles

    Electrical system: instrument cluster/panel

    General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

    Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

    Fix: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Chevrolet sent NHTSA 424 service bulletins and other notices to dealers covering the 2024 Trax. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 22-NA-244 · May 2024 · Warranty extensionThis service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 23-NA-107 · November 2025This service bulletin provides a procedure to correct customer concerns of Roof Related Water Leak, Shifter Light Inoperative, Key Fob Inoperative and/or Various Remote Control Door Lock Receiver…
  • 00-06-01-026R · June 2025This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • 23-NA-153 · May 2025The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal…
  • 23-NA-122 · May 2025This service bulletin provides a procedure to fix an oil leak from a porous area at the cylinder head and how to fix it so that the engine does not have to be replaced.
  • 15-NA-010 · May 2025This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • 22-NA-242 · April 2025This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
  • 25-NA-100 · April 2025This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be…

All 2024 Trax bulletins on NHTSA ›

Questions owners ask

Is the 2024 Chevrolet Trax reliable?
The 2024 Chevrolet Trax has been on the road for 35 months, short of the five years we need to rate it. Owners have filed 169 complaints with NHTSA so far. That's 2.5× the rate other Trax years drew in their first 35 months, per vehicle sold. Ratings compare Trax years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2024 Trax problems?
Owners' complaints most often involve the engine (31%), the electrical system (38%) and the air bags (3%). A complaint can name more than one area.
Has the 2024 Chevrolet Trax been recalled?
Yes. NHTSA lists 1 recall campaign for the 2024 Chevrolet Trax, the most recent in November 2023 (electrical system). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Chevrolet. The 2024 Chevrolet Trax on NHTSA.gov · How we rate