UsedScore

2025 Chevy Trax: Too new to judge

The 2025 Chevrolet Trax has been on the road for 25 months, short of the five years we need to rate it. Owners have filed 108 complaints with NHTSA so far. That's 2.5× the rate other Trax years drew in their first 25 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is driver-assistance features and cameras (27% of complaints, median 15,000 miles).

Complaint index
2.5×
partial: first 25 months
Rank
Not ranked
rated after five years
Complaints
108
in 25 months so far
Recalls
1
campaign
2nd generation, 2024–today · Updated November 9, 2026 · How we rate
2024 Chevrolet Trax 1LT

Photo: 2024 Chevrolet Trax 1LT · Kevauto, CC BY-SA 4.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Driver assistance27% · 29 complaints · median 15,000 miles
  2. Electrical36% · 39 complaints
  3. Air bags6% · 7 complaints
  4. Engine16% · 17 complaints
  5. Brakes6% · 6 complaints
  6. Fuel and propulsion8% · 9 complaints
  7. Body and structure5% · 5 complaints
  8. Seats and belts3% · 3 complaints
  9. Steering5% · 5 complaints
  10. Powertrain6% · 6 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Driver assistance

Owners of the 2025 Trax describe rear cameras that go blank or distorted, often while waiting on an unavailable recall part. Others report unexpected hard braking, lane keep steering pulls, and collision warnings that failed to react.

Warning signs:
Owners report blank, foggy or fisheye rear camera images, sudden hard braking with nothing ahead, steering that jerks or pulls toward lanes or shoulders, and displays going black.
What shops did:
Owners say dealers could not duplicate problems, reset the electrical system, replaced a radar or radio, or ordered a camera part, while recall parts were unavailable and many problems stayed unrepaired.
Mileage:
most between 10,000 and 20,000 miles, among 5 complaints that give it

“the rear-view camera displayed a black image with the message "Camera Not Available”

“activate forward collision detection with hard braking when there are no pedestrians or obstacles/objects on the road”

Electrical

Many owners report the digital dash and infotainment screens suddenly going black while driving, usually for under a few minutes. Several say dealers could not reproduce or fix it, and some report camera, CarPlay or driver-assist problems too.

Warning signs:
Owners say screens go blank for roughly 10 seconds to a couple of minutes, often without warnings, sometimes with chimes, a fishbowl-looking backup camera, crackling audio, or CarPlay disconnecting.
What shops did:
Owners report dealers often could not duplicate the problem, updated software, replaced a radio, a wiring cable or backup camera, or ordered parts, and many said the issue persisted.

“The entire cluster goes black, then after about 30 seconds to a minute it comes back on.”

“Radio replaced, problem persists.”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls (1)

Check a VIN on NHTSA ›
  • NHTSA 26V539000August 2026306,511 vehicles

    Back over prevention: sensing system: camera

    General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.

    Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the rearview camera, if necessary, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Chevrolet sent NHTSA 259 service bulletins and other notices to dealers covering the 2025 Trax. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 22-NA-244 · May 2024 · Warranty extensionThis service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 23-NA-107 · November 2025This service bulletin provides a procedure to correct customer concerns of Roof Related Water Leak, Shifter Light Inoperative, Key Fob Inoperative and/or Various Remote Control Door Lock Receiver…
  • 25-NA-118 · May 2025This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic…
  • 23-NA-198 · April 2025This service bulletin provides repair information to correct a customer concern of the HVAC Not Cooling Cabin During a Remote Start.
  • 25-NA-087 · April 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
  • 13-08-116-001K · March 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to…
  • 24-NA-021 · March 2025This service bulletin provides a procedure to test and replace, if needed, the pressure sensor and/or the oil pump if the codes noted set due to the debris left in the pump during production.
  • 24-NA-098 · March 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492,…

All 2025 Trax bulletins on NHTSA ›

Questions owners ask

Is the 2025 Chevrolet Trax reliable?
The 2025 Chevrolet Trax has been on the road for 25 months, short of the five years we need to rate it. Owners have filed 108 complaints with NHTSA so far. That's 2.5× the rate other Trax years drew in their first 25 months, per vehicle sold. Ratings compare Trax years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2025 Trax problems?
Owners' complaints most often involve driver-assistance features and cameras (27%), the electrical system (36%) and the air bags (6%). A complaint can name more than one area.
Has the 2025 Chevrolet Trax been recalled?
Yes. NHTSA lists 1 recall campaign for the 2025 Chevrolet Trax, the most recent in August 2026 (back over prevention). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of November 9, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Chevrolet. The 2025 Chevrolet Trax on NHTSA.gov · How we rate