UsedScore

2025 Chevrolet Trax: Too new to judge

The 2025 Chevrolet Trax has been on the road for 23 months, short of the five years we need to rate it. Owners have filed 86 complaints with NHTSA so far. That's 2.1× the rate other Trax years drew in their first 23 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the air bags (8% of complaints).

Complaint index
2.1×
partial: first 23 months
Rank
Not ranked
rated after five years
Complaints
86
in 23 months so far
Recalls
1
campaign
2nd generation, 2024–today · Updated September 24, 2026 · How we rate
2024 Chevrolet Trax 1LT

Photo: 2024 Chevrolet Trax 1LT · Kevauto, CC BY-SA 4.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Air bags8% · 7 complaints
  2. Driver assistance21% · 18 complaints
  3. Electrical35% · 30 complaints
  4. Engine17% · 15 complaints
  5. Body and structure6% · 5 complaints
  6. Seats and belts3% · 3 complaints
  7. Fuel and propulsion8% · 7 complaints
  8. Brakes3% · 3 complaints
  9. Powertrain6% · 5 complaints
  10. Steering3% · 3 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Driver assistance

Owners of the 2025 Chevrolet Trax describe driver assistance features like forward collision braking, lane keep assist, and adaptive cruise control acting unpredictably, sometimes braking or steering with no apparent cause. Some report the backup camera failing and waiting on recall parts, while dealers have had mixed success diagnosing or fixing the issues.

Warning signs:
Owners report sudden hard braking, unintended steering pull, flickering warning lights, blank or freezing camera/infotainment screens, and chimes before or during the event.
What shops did:
Dealers sometimes reset electrical systems, replaced radar or camera parts, or could not duplicate the issue; some repairs left features non-functional or awaiting recall parts.

“the vehicle suddenly veered into an adjacent lane without any steering input and began swerving back and forth uncontrollably”

“Vehicle will "disengage from adaptive cruise control" randomly and hard brake when there is nothing in front of the vehicle”

Electrical

Owners of this model report the dashboard and infotainment screens randomly going black while driving, sometimes together with camera, Bluetooth, or CarPlay glitches. Dealers have had difficulty diagnosing or permanently fixing the problem, and some owners say it recurs after repairs.

Warning signs:
Many report the dash and radio screens blacking out for seconds to a minute, sometimes with chimes, flashing lights, or a fishbowl-looking backup camera image beforehand.
What shops did:
Dealers often could not duplicate the issue, performed software updates, replaced wiring, cameras, or radios, or asked owners to leave the vehicle for extended diagnosis, with mixed or no resolution.

“Vehicle’s digital dash will go completely black, will not respond to touches, radio will intermittently disconnect from Apple CarPlay.”

“The entire cluster goes black, then after about 30 seconds to a minute it comes back on.”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls (1)

Check a VIN on NHTSA ›
  • NHTSA 26V539000August 2026306,511 vehicles

    Back over prevention: sensing system: camera

    General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.

    Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the rearview camera, if necessary, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Chevrolet sent NHTSA 254 service bulletins and other notices to dealers covering the 2025 Trax. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 22-NA-244 · May 2024 · Warranty extensionThis service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 23-NA-107 · November 2025This service bulletin provides a procedure to correct customer concerns of Roof Related Water Leak, Shifter Light Inoperative, Key Fob Inoperative and/or Various Remote Control Door Lock Receiver…
  • 25-NA-118 · May 2025This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic…
  • 22-NA-242 · April 2025This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
  • 23-NA-198 · April 2025This service bulletin provides repair information to correct a customer concern of the HVAC Not Cooling Cabin During a Remote Start.
  • 25-NA-087 · April 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
  • 13-08-116-001K · March 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to…
  • 24-NA-021 · March 2025This service bulletin provides a procedure to test and replace, if needed, the pressure sensor and/or the oil pump if the codes noted set due to the debris left in the pump during production.

All 2025 Trax bulletins on NHTSA ›

Questions owners ask

Is the 2025 Chevrolet Trax reliable?
The 2025 Chevrolet Trax has been on the road for 23 months, short of the five years we need to rate it. Owners have filed 86 complaints with NHTSA so far. That's 2.1× the rate other Trax years drew in their first 23 months, per vehicle sold. Ratings compare Trax years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2025 Trax problems?
Owners' complaints most often involve the air bags (8%), driver-assistance features and cameras (21%) and the electrical system (35%). A complaint can name more than one area.
Has the 2025 Chevrolet Trax been recalled?
Yes. NHTSA lists 1 recall campaign for the 2025 Chevrolet Trax, the most recent in August 2026 (back over prevention). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Chevrolet. The 2025 Chevrolet Trax on NHTSA.gov · How we rate