2023 Mazda CX-5: Too new to judge

The 2023 Mazda CX-5 has been on the road for 47 months, short of the five years we need to rate it. Owners have filed 62 complaints with NHTSA so far. That's 0.7× the rate other CX-5 years drew in their first 47 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the brakes (18% of complaints).

Complaint index
0.7×
partial: first 47 months
Rank
Not ranked
rated after five years
Complaints
62
in 47 months so far
Recalls
0
campaigns
2nd generation, 2017–2025 · Updated September 24, 2026 · How we rate
2024 Mazda CX-5 2.5 S Select (facelift)

Photo: 2024 Mazda CX-5 2.5 S Select (facelift) · Mr.choppers, CC BY-SA 3.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Brakes18% · 11 complaints
  2. Electrical15% · 9 complaints
  3. Driver assistance16% · 10 complaints
  4. Engine19% · 12 complaints
  5. Speed control6% · 4 complaints
  6. Powertrain5% · 3 complaints
  7. Air bags2% · 1 complaints
  8. Lights13% · 8 complaints
  9. Visibility11% · 7 complaints
  10. Steering3% · 2 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Brakes

Owners describe brake systems that sometimes fail to stop the car or surge forward unexpectedly, along with vibration and warning-light issues. Repairs like new tires, rotor resurfacing, or sensor replacements often did not resolve the problems for good.

Warning signs:
Owners report vibration in the steering wheel or seat while braking, warning lights for smart brake or radar sensor systems, firm or unresponsive pedal feel, and sudden lurching or jerking.
What shops did:
Dealers replaced wheel bearings and brake switches, resurfaced rotors, balanced and replaced tires, or said the vehicle was operating within design parameters without finding a cause.

“it was the rotors they were warped and they balanced the tires again. The dealership recommended resurfacing the rotors”

“pedal resistance dropped sharply and pedal travel increased substantially. I had to push the pedal several inches farther to get back to comparable deceleration.”

Driver assistance

Owners describe driver-assistance features like blind spot monitoring, forward radar, and automatic braking acting erratically, sometimes with sudden unintended braking or acceleration. Dealers have sometimes replaced parts or reset systems, but several owners say the problems returned or couldn't be fixed.

Warning signs:
Warning messages for blind spot, smart brake, forward radar, or brake systems appear, sometimes with sudden braking, acceleration, or jolts felt by the driver.
What shops did:
Some dealers replaced parts like wheel bearings or brake switches, scanned codes, or found nothing wrong; issues sometimes returned.

“My vehicle began braking hard with no input from me for a fraction of a second. A red BRAKE warning appeared in the instrument cluster with an audible alarm.”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

NHTSA lists no recalls for the 2023 Mazda CX-5.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Mazda sent NHTSA 282 service bulletins and other notices to dealers covering the 2023 CX-5. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • SSPD8 Dlr Ltr a · March 2026 · Warranty extensionSubject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3,…
  • SSPD8 Repair d · March 2026 · Warranty extensionSubject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3,…
  • SSPD8 Repair c · February 2026 · Warranty extensionSSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with…
  • SSPD8 Parts and Warr a · January 2026 · Warranty extensionSSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with…
  • SSPD8 Repair b · January 2026 · Warranty extensionSSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with…
  • SSPD8a Repair · December 2025 · Warranty extensionSSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with…
  • SSPD8 Dlr Ltr · December 2025 · Warranty extensionSSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with…
  • SSPD8 Parts and Warr · December 2025 · Warranty extensionSSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with…

All 2023 CX-5 bulletins on NHTSA ›

Questions owners ask

Is the 2023 Mazda CX-5 reliable?
The 2023 Mazda CX-5 has been on the road for 47 months, short of the five years we need to rate it. Owners have filed 62 complaints with NHTSA so far. That's 0.7× the rate other CX-5 years drew in their first 47 months, per vehicle sold. Ratings compare CX-5 years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2023 CX-5 problems?
Owners' complaints most often involve the brakes (18%), the electrical system (15%) and driver-assistance features and cameras (16%). A complaint can name more than one area.
Has the 2023 Mazda CX-5 been recalled?
NHTSA lists no recalls for the 2023 Mazda CX-5.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Mazda. The 2023 Mazda CX-5 on NHTSA.gov · How we rate