2026 Mazda CX-5: Too new to judge

The 2026 Mazda CX-5 has been on the road for 11 months, short of the five years we need to rate it. Owners have filed 14 complaints with NHTSA so far. That's 1.2× the rate other CX-5 years drew in their first 11 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the electrical system (36% of complaints).

Complaint index
1.2×
partial: first 11 months
Rank
Not ranked
rated after five years
Complaints
14
in 11 months so far
Recalls
0
campaigns
3rd generation, 2026–today (first year of the generation; redesign years often run worse) · Updated September 24, 2026 · How we rate
2026 Mazda CX-5 L AWD (Japanese-market)

Photo: 2026 Mazda CX-5 L AWD (Japanese-market) · Oq10pass, CC0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Electrical36% · 5 complaints
  2. Visibility21% · 3 complaints
  3. Driver assistance14% · 2 complaints
  4. Brakes7% · 1 complaints
  5. Powertrain7% · 1 complaints
  6. Lights7% · 1 complaints
  7. Seats and belts7% · 1 complaints
  8. Other50% · 7 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

NHTSA lists no recalls for the 2026 Mazda CX-5.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Mazda sent NHTSA 70 service bulletins and other notices to dealers covering the 2026 CX-5. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • SA-038-26a · September 2026This Service Alert supersedes the previously issued service alert listed below.
  • SSPE2_MSP67 Warr c · August 2026Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5…
  • SA-046-26a · August 2026Use this procedure if Body Control Module (BCM) failure occurs due to the laptop rebooting or crashing during a BCM software update with MDARS II.
  • SA-053-26 · August 2026This Service Alert supersedes the previously issued bulletin(s) listed below.
  • SA-039-26a · August 2026This Service Alert supersedes the previously issued SA(s) listed below.
  • SSPE2_MSP67 Warr b · August 2026Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5…
  • SA-046-26 · August 2026DESCRIPTION If a BCM failure occurs due to laptop rebooting/crashing during a BCM software update with MDARS II, keep the vehicle ignition ON and refer to the Recovery Procedure below.
  • SSPE2_MSP67 Dlr Ltr a · August 2026Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5…

All 2026 CX-5 bulletins on NHTSA ›

Questions owners ask

Is the 2026 Mazda CX-5 reliable?
The 2026 Mazda CX-5 has been on the road for 11 months, short of the five years we need to rate it. Owners have filed 14 complaints with NHTSA so far. That's 1.2× the rate other CX-5 years drew in their first 11 months, per vehicle sold. Ratings compare CX-5 years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2026 CX-5 problems?
Owners' complaints most often involve the electrical system (36%), visibility (glass, wipers, mirrors) (21%) and driver-assistance features and cameras (14%). A complaint can name more than one area.
Has the 2026 Mazda CX-5 been recalled?
NHTSA lists no recalls for the 2026 Mazda CX-5.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Mazda. The 2026 Mazda CX-5 on NHTSA.gov · How we rate