2026 Mazda CX-5: Too new to judge

The 2026 Mazda CX-5 has been on the road for 13 months, short of the five years we need to rate it. Owners have filed 19 complaints with NHTSA so far. That's 1.1× the rate other CX-5 years drew in their first 13 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is driver-assistance features and cameras (26% of complaints).

Complaint index
1.1×
partial: first 13 months
Rank
Not ranked
rated after five years
Complaints
19
in 13 months so far
Recalls
0
campaigns
3rd generation, 2026–today (first year of the generation; redesign years often run worse) · Updated November 9, 2026 · How we rate
2026 Mazda CX-5 L AWD (Japanese-market)

Photo: 2026 Mazda CX-5 L AWD (Japanese-market) · Oq10pass, CC0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Driver assistance26% · 5 complaints
  2. Electrical26% · 5 complaints
  3. Brakes11% · 2 complaints
  4. Visibility16% · 3 complaints
  5. Air bags5% · 1 complaints
  6. Powertrain5% · 1 complaints
  7. Lights5% · 1 complaints
  8. Seats and belts5% · 1 complaints
  9. Other47% · 9 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

NHTSA lists no recalls for the 2026 Mazda CX-5.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Mazda sent NHTSA 83 service bulletins and other notices to dealers covering the 2026 CX-5. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • SSPE2_MSP67 Warr f · October 2026Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5…
  • Dlr Claim Resp · October 2026Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was implemented in the…
  • SA-038-26c · October 2026Some customers may complain about any of the following 1.
  • SA-062-26 · October 2026DESCRIPTION Customers having MAZDA CONNECT 3 concerns should have their vehicle repaired using the following information in the Repair Procedure.
  • SA-042-26a · September 2026Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below.
  • SA-041-26a · September 2026DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if…
  • SA-038-26b · September 2026This Service Alert supersedes the previously issued service alert listed below.
  • SA-015-26e · September 2026This Service Alert supersedes the previously issued SA(s) listed below.

All 2026 CX-5 bulletins on NHTSA ›

Questions owners ask

Is the 2026 Mazda CX-5 reliable?
The 2026 Mazda CX-5 has been on the road for 13 months, short of the five years we need to rate it. Owners have filed 19 complaints with NHTSA so far. That's 1.1× the rate other CX-5 years drew in their first 13 months, per vehicle sold. Ratings compare CX-5 years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2026 CX-5 problems?
Owners' complaints most often involve driver-assistance features and cameras (26%), the electrical system (26%) and the brakes (11%). A complaint can name more than one area.
Has the 2026 Mazda CX-5 been recalled?
NHTSA lists no recalls for the 2026 Mazda CX-5.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of November 9, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Mazda. The 2026 Mazda CX-5 on NHTSA.gov · How we rate