2024 Toyota Highlander: Too new to judge

The 2024 Toyota Highlander has been on the road for 35 months, short of the five years we need to rate it. Owners have filed 42 complaints with NHTSA so far. That's 0.9× the rate other Highlander years drew in their first 35 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the brakes (19% of complaints).

Complaint index
0.9×
partial: first 35 months
Rank
Not ranked
rated after five years
Complaints
42
in 35 months so far
Recalls
7
campaigns
4th generation, 2020–2026 · Updated September 24, 2026 · How we rate
2020 Toyota Highlander XLE AWD

Photo: 2020 Toyota Highlander XLE AWD · Kevauto, CC BY-SA 4.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Brakes19% · 8 complaints
  2. Fuel and propulsion19% · 8 complaints
  3. Electrical14% · 6 complaints
  4. Engine12% · 5 complaints
  5. Powertrain7% · 3 complaints
  6. Driver assistance5% · 2 complaints
  7. Seats and belts5% · 2 complaints
  8. Body and structure10% · 4 complaints
  9. Doors and latches2% · 1 complaints
  10. Speed control2% · 1 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

  • NHTSA 26V128000March 2026686,588 vehicles

    Seats: mid/rear assembly: recliner

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

    Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

    Fix: Dealers will replace the return springs in the seat back recliner assemblies, free of charge.

  • NHTSA 25V872000December 202539 vehicles

    Seat belts: rear/other: anchorage

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

    Risk: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.

    Fix: Dealers will reinstall the seat belt anchor with a new bolt, free of charge.

  • NHTSA 25V744000October 20251,024,407 vehicles

    Back over prevention: display function

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Fix: Dealers will update the parking assist software, free of charge.

  • NHTSA 25V595000September 2025591,377 vehicles

    Electrical system: instrument cluster/panel

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

    Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

    Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge.

  • NHTSA 24V548000July 202433,848 vehicles

    Equipment: other: labels

    Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

    Fix: GST will mail new labels to owners, free of charge.

  • NHTSA 24V452000June 20244,763 vehicles

    Tires

    Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Risk: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

    Fix: SET will inspect and replace the tires and information placard, as necessary free of charge.

  • NHTSA 24V419000June 20244,869 vehicles

    Tires

    Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Risk: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

    Fix: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Toyota sent NHTSA 92 service bulletins and other notices to dealers covering the 2024 Highlander. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 22TE09 · May 2026 · Warranty extensionAlthough the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about…
  • T-SB-0021-26 · March 2026Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due to a leak and/or corrosion in the rear underbody air…
  • T-SB-0083-25 · November 2025A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai,…
  • 25TD01 · September 2025The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor.
  • T-SB-0058-23 Rev1 · June 2025The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.
  • T-TT-0779-25 · April 2025To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.
  • T-SB-0013-24 Rev1 · February 2025The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
  • T-SB-0120-20 Rev2 · January 2025OBSOLETE NOTICE January 30, 2025: This bulletin is now obsolete.

All 2024 Highlander bulletins on NHTSA ›

Questions owners ask

Is the 2024 Toyota Highlander reliable?
The 2024 Toyota Highlander has been on the road for 35 months, short of the five years we need to rate it. Owners have filed 42 complaints with NHTSA so far. That's 0.9× the rate other Highlander years drew in their first 35 months, per vehicle sold. Ratings compare Highlander years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2024 Highlander problems?
Owners' complaints most often involve the brakes (19%), the fuel or propulsion system (19%) and the electrical system (14%). A complaint can name more than one area.
Has the 2024 Toyota Highlander been recalled?
Yes. NHTSA lists 7 recall campaigns for the 2024 Toyota Highlander, the most recent in March 2026 (seats). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Toyota. The 2024 Toyota Highlander on NHTSA.gov · How we rate