2014 Jeep Grand Cherokee: Avoid

Owners filed 1,089 complaints with NHTSA about the 2014 Jeep Grand Cherokee in its first five years on the road, about 600 for every 100,000 sold: 4.9× the rate of a typical Grand Cherokee year. That's more than twice a typical year, across more than one problem area.

The biggest problem area, counting serious complaints more, is the powertrain (transmission and drivetrain) (25% of complaints, median 11,000 miles).

Complaint index
4.9×
per vehicle sold, vs. a typical Grand Cherokee year
Rank
14th of 14
1st = fewest complaints
Complaints
1,089
first five years; 600 per 100,000 sold
Recalls
18
campaigns
4th generation (WK2), 2011–2021 · Updated September 24, 2026 · How we rate
2015 Jeep Grand Cherokee Limited (facelift)

Photo: 2015 Jeep Grand Cherokee Limited (facelift) · Greg Gjerdingen from Willmar, USA, CC BY 2.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Powertrain25% · 271 complaints · median 11,000 miles
  2. Electrical28% · 304 complaints · median 12,000 miles
  3. Brakes23% · 246 complaints · median 15,000 miles
  4. Air bags11% · 121 complaints · median 20,000 miles
  5. Engine11% · 118 complaints · median 10,000 miles
  6. Seats and belts11% · 124 complaints · median 46,000 miles
  7. Body and structure4% · 41 complaints · median 16,000 miles
  8. Speed control6% · 63 complaints · median 10,000 miles
  9. Steering4% · 45 complaints · median 14,000 miles
  10. Fuel and propulsion4% · 44 complaints · median 20,000 miles

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Brakes

Owners describe brakes that suddenly feel weak, unresponsive, or that engage on their own with no cars nearby, sometimes tied to a recalled brake booster or master cylinder. Many say dealers either couldn't reproduce the issue or had no parts available for months, leaving them uneasy about driving.

Warning signs:
Many report a hissing or grinding noise, a spongy or hard-to-press pedal, a flashing brake warning light, or a sudden unexplained brake activation before the failure.
What shops did:
Dealers often replaced or ordered a brake booster or master cylinder, sometimes under recall, but many owners report long waits due to backordered parts or an inability to duplicate the problem.
Mileage:
most between 5,000 and 60,000 miles, among 159 complaints that give it

“The brakes did not respond to touch and my foot nearly went to the floor”

“The car has 3 times now signaled and engaged the brakes when there were no vehicles near me”

Electrical

Owners describe recurring electrical glitches where the instrument cluster and dashboard warning lights fail or activate together, sometimes disabling the speedometer or other systems while driving. Dealers often struggled to permanently fix these issues despite software updates, part replacements, and repeat visits.

Warning signs:
Many report the instrument panel going dark or lighting up with multiple warning messages (ABS, airbag, ESC), often with the speedometer not working while driving.
What shops did:
Dealers frequently reflashed software, replaced the ABS module or instrument cluster, or could not duplicate or permanently resolve the issue.
Mileage:
most between 5,000 and 70,000 miles, among 296 complaints that give it

“The speedometer would not work when I started driving nor would the odometer.”

“The gauges on the instrument panel independently reset.”

Powertrain

Owners describe a range of transmission problems including sudden shifts to neutral, harsh or delayed shifting, shuddering, and vehicles rolling out of park. Many say dealers struggled to fix the issue permanently, sometimes replacing parts or the whole transmission multiple times.

Warning signs:
Many report warning lights (check engine, transmission, or multiple dashboard alerts), rough or delayed shifting, stalling, shuddering or vibration, and grease found on front wheels from CV boots.
What shops did:
Dealers often could not duplicate or diagnose the problem; some performed software flashes, replaced transmission parts, pump/valve bodies, axles, or entire transmissions, with mixed success and frequent recurrence.
Mileage:
most between 5,000 and 65,000 miles, among 354 complaints that give it

“Vehicle suddenly and without warning got stuck in 4th gear and wouldn't shift into a higher or lower gear making it unable to accelerate”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

  • NHTSA 23V411000June 202380,629 vehicles

    Engine and engine cooling

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Risk: An engine stall can increase the risk of a crash.

    Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge.

  • NHTSA 22V406000June 2022138,645 vehicles

    Fuel system, diesel: delivery: fuel pump

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge.

  • NHTSA 20V699000November 202028,884 vehicles

    Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR VALVE)

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Risk: Combustion in the intake manifold can increase the risk of a fire.

    Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge.

  • NHTSA 20V475000August 202058,016 vehicles

    Engine and engine cooling: engine: diesel

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Risk: An engine stall can increase the risk of a crash.

    Fix: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge.

  • NHTSA 18V332000May 20184,815,661 vehicles

    Electrical system: software · Vehicle speed control: cruise control · Electrical system: wiring

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge.

  • NHTSA 17V741000November 201717,116 vehicles

    Electrical system: alternator/generator/regulator

    Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge.

  • NHTSA 17V572000September 2017646,394 vehicles

    Service brakes · Service brakes, hydraulic: power assist

    Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

    Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge.

  • NHTSA 17V435000July 2017442,214 vehicles

    Electrical system: alternator/generator/regulator

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge.

  • NHTSA 16V240000April 2016811,290 vehicles

    Power train: automatic transmission: control module (TCM/PCM/TECM)

    Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

    Risk: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

    Fix: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge.

  • NHTSA 15V461000July 20151,416,903 vehicles

    Equipment: electrical: radio/tape deck/cd etc.

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.

  • NHTSA 14V643000October 2014126,532 vehicles

    Seat belts · Air bags

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

    Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

    Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge.

  • NHTSA 14V634000October 2014435,081 vehicles

    Electrical system: alternator/generator/regulator

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge.

  • NHTSA 14V636000October 2014132,792 vehicles

    Electronic stability control (ESC)

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

    Risk: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will update the SCCM software, free of charge.

  • NHTSA 14V391000July 2014653,562 vehicles

    Electrical system: wiring

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

    Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.

    Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge.

  • NHTSA 14V293000June 20146,120 vehicles

    Forward collision avoidance: adaptive cruise control · Vehicle speed control: accelerator pedal

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

    Risk: The unintended continued acceleration may increase the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge.

  • NHTSA 14V154000April 2014646,498 vehicles

    Service brakes · Service brakes, hydraulic: power assist: vacuum

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

    Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure.

  • NHTSA 13V483000October 201390,981 vehicles

    Electronic stability control (ESC) · Electrical system: alternator/generator/regulator · Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

    Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."

    Risk: A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge.

  • NHTSA 13V289000July 20134,242 vehicles

    Exterior lighting

    Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

    Risk: Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Jeep sent NHTSA 634 service bulletins and other notices to dealers covering the 2014 Grand Cherokee. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 105591 · June 2025 · Warranty extensionFCA Caribbean Warranty Newsletter – Volume 11, Issue 6
  • S1623000028 Rev. K · June 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
  • S1623000028 REV.I · May 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
  • S2623000023 · April 2026Power Liftgate Inoperative.
  • S2621000003 REV.A · March 2026The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95.
  • S2608000010 · March 2026Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
  • 9100671 · September 2025Verify "Z" part number availability.
  • S2208000138 REV.B · July 2025Decreased Remote Start And RKE Range.

All 2014 Grand Cherokee bulletins on NHTSA ›

Questions owners ask

Is the 2014 Jeep Grand Cherokee reliable?
Owners filed 1,089 complaints with NHTSA about the 2014 Jeep Grand Cherokee in its first five years on the road, about 600 for every 100,000 sold: 4.9× the rate of a typical Grand Cherokee year. That's more than twice a typical year, across more than one problem area. Ratings compare Grand Cherokee years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2014 Grand Cherokee problems?
Owners' complaints most often involve the powertrain (transmission and drivetrain) (25%), the electrical system (28%) and the brakes (23%). A complaint can name more than one area.
Has the 2014 Jeep Grand Cherokee been recalled?
Yes. NHTSA lists 18 recall campaigns for the 2014 Jeep Grand Cherokee, the most recent in June 2023 (engine and engine cooling). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Jeep. The 2014 Jeep Grand Cherokee on NHTSA.gov · How we rate