UsedScore

2024 Jeep Grand Cherokee: Too new to judge

The 2024 Jeep Grand Cherokee has been on the road for 35 months, short of the five years we need to rate it. Owners have filed 305 complaints with NHTSA so far. That's 1.9× the rate other Grand Cherokee years drew in their first 35 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the electrical system (46% of complaints, median 15,000 miles).

Complaint index
1.9×
partial: first 35 months
Rank
Not ranked
rated after five years
Complaints
305
in 35 months so far
Recalls
18
campaigns
5th generation (WL), 2022–today · Updated September 24, 2026 · How we rate
2022 Jeep Grand Cherokee Summit

Photo: 2022 Jeep Grand Cherokee Summit · HJUdall, CC0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Electrical46% · 139 complaints · median 15,000 miles
  2. Engine40% · 122 complaints · median 16,000 miles
  3. Driver assistance16% · 48 complaints · median 0 miles
  4. Fuel and propulsion14% · 43 complaints
  5. Powertrain12% · 38 complaints · median 13,000 miles
  6. Brakes9% · 27 complaints
  7. Steering3% · 10 complaints
  8. Speed control5% · 16 complaints
  9. Air bags2% · 6 complaints
  10. Lights6% · 19 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Driver assistance

Owners of this Grand Cherokee describe driver-assistance features like automatic emergency braking, lane management, and the backup camera acting unpredictably—triggering hard stops with no obstacle present or dropping out entirely. Many say dealers ran diagnostics or software updates but often couldn't reproduce or permanently fix the problem.

Warning signs:
Many report dashboard warnings like 'AEB Limited Functionality Service Required' or 'Active Lane Management Unavailable,' sudden hard braking with no obstacle present, or a frozen/distorted backup camera image.
What shops did:
Dealers often performed software updates or system resets, sometimes replacing parts, but many owners say the issue could not be duplicated or persisted afterward; some vehicles stayed at dealers for extended periods.
Mileage:
most between 0 and 5,000 miles, among 5 complaints that give it

“my vehicle decided that it wanted to come to a screeching halt suddenly as the forward collision system activated randomly”

“This car slams the breaks to a stop in the middle of an intersection while turning left with other cars across the intersection also turning left.”

Electrical

Owners of the 2024 Grand Cherokee, especially the 4xe hybrid, describe sudden power loss, stalling, or failure to start, often tied to the high-voltage battery or electrical system. Many say dealers cannot fix the problem because recall parts are unavailable, leaving them unable to drive or charge the vehicle.

Warning signs:
Many report warning lights or messages (battery, hybrid system, transmission, stability control), flickering or blank instrument panels, and unusual smells, smoke, or clicking sounds before failures.
What shops did:
Dealers often could not duplicate or diagnose the failures, performed software updates or battery resets, or told owners that recall parts were unavailable and repairs could not be completed.
Mileage:
most between 5,000 and 20,000 miles, among 15 complaints that give it

“I lost the ability to steer, accelerate, shift and brake the car.”

“The car displayed a Service Hybrid Electric Vehicle System Warning Message along with several other system failure messages in rapid succession.”

Engine

Many owners describe their 2024 Grand Cherokee losing engine power or stalling unexpectedly, sometimes with warning lights or rough running beforehand. Dealers frequently cite unavailable recall parts or cannot reproduce the problem, leaving owners without a lasting fix.

Warning signs:
Owners report warning lights (check engine, hybrid system, battery), rough running, hard jerky shifting, overheating, unusual noises, and error messages before the vehicle stalled or lost power.
What shops did:
Dealers often could not duplicate or diagnose the failure, told owners recall repair parts were unavailable, performed software updates, or replaced components without resolving the issue.
Mileage:
most between 10,000 and 30,000 miles, among 23 complaints that give it

“upon starting the vehicle, all warning lights illuminated and the vehicle stalled”

“The car displayed a Service Hybrid Electric Vehicle System Warning Message along with several other system failure messages in rapid succession”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls (18)

Check a VIN on NHTSA ›
  • NHTSA 26V559000September 2026201,975 vehicles

    Tires: pressure monitoring and regulating systems

    Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."

    Risk: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.

    Fix: Dealers will update the radio frequency hub software, free of charge.

  • NHTSA 26V413000June 20267 vehicles

    Power train: automatic transmission: gear position indication (PRNDL)

    Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

    Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

    Fix: Dealers will update the shifter module software, free of charge.

  • NHTSA 26V328000May 2026419,035 vehicles

    Air bags: air bag/restraint control module: software

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

    Risk: Delayed air bag deployment during a crash increases the risk of injury.

    Fix: Dealers will update the occupant restraint controller module software, free of charge.

  • NHTSA 25V766000November 2025117,904 vehicles

    Engine

    Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

    Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

    Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge.

  • NHTSA 25V741000October 2025320,068 vehicles

    Electrical system: propulsion system: traction battery

    NHTSA advisory: park outside

    Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk: A vehicle fire can increase the risk of injury.

    Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed.

  • NHTSA 25V576000September 202591,787 vehicles

    Electrical system: propulsion system

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

    Risk: A loss of drive power increases the risk of a crash.

    Fix: Dealers will update the hybrid control processer software, free of charge.

  • NHTSA 25V472000July 2025121,398 vehicles

    Seats: mid/rear assembly: head restraint

    Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

    Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

    Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge.

  • NHTSA 24V944000December 202479,365 vehicles

    Back over prevention: software

    Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Fix: Dealers will update the rearview camera module software, free of charge.

  • NHTSA 24V926000December 2024631 vehicles

    Structure: frame and members · Fuel system, gasoline · Engine and engine cooling: cooling system: radiator assembly

    Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."

    Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

    Fix: Dealers will inspect and secure the crossmember bolts as necessary, free of charge.

  • NHTSA 24V897000November 202414 vehicles

    Air bags: side/window

    Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

    Risk: An air bag that does not deploy during a crash increases the risk of injury.

    Fix: Dealers secured the connector, free of charge.

  • NHTSA 24V872000November 20247,198 vehicles

    Electrical system: instrument panel: speedometer/odometer

    Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."

    Risk: Driving without knowing the vehicle's actual speed increases the risk of a crash.

    Fix: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge.

  • NHTSA 24V720000September 2024154,032 vehicles

    Electrical system: propulsion system: traction battery

    Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk: A vehicle fire while parked or driving can increase the risk of injury.

    Fix: This recall is replaced by NHTSA recall number 25V741.

  • NHTSA 24V586000August 2024243 vehicles

    Child seat: vehicle tether anchor

    Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

    Risk: A child that is not properly restrained during a crash can have an increased risk of injury.

    Fix: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge.

  • NHTSA 24V346000May 20247 vehicles

    Air bags: frontal · Structure: body: bumpers

    Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.

    Fix: Dealers will inspect the vehicles and install the foam as necessary, free of charge.

  • NHTSA 24V289000April 20248 vehicles

    Back over prevention: sensing system: camera

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

    Fix: Dealers will secure the coaxial cable connection, free of charge.

  • NHTSA 24V130000February 20249,433 vehicles

    Exterior lighting: headlights · Electrical system: body control module: software

    Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

    Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge.

  • NHTSA 24V131000February 2024250 vehicles

    Steering: linkages: knuckle: spindle: arm

    Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.

    Risk: A loss of vehicle control increases the risk of a crash.

    Fix: Dealers will replace the steering knuckle, free of charge.

  • NHTSA 24V111000February 2024199,143 vehicles

    Visibility: defroster/defogger/hvac system

    Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

    Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

    Fix: Dealers will update the HCP software, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Jeep sent NHTSA 583 service bulletins and other notices to dealers covering the 2024 Grand Cherokee. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 112812 · June 2026 · Warranty extensionD-26-11 Rev.
  • 112814 · June 2026 · Warranty extensionID-26-24 Rev.
  • 112320 · May 2026 · Warranty extensionAddition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev.
  • 112341 · May 2026 · Warranty extensionID-26-04 Rev.
  • 112149 · May 2026 · Warranty extensionID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
  • 112147 · May 2026 · Warranty extensionD-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
  • 110770 · March 2026 · Warranty extensionD-26-06 Rev.
  • 110771 · March 2026 · Warranty extensionID-26-06 Rev.

All 2024 Grand Cherokee bulletins on NHTSA ›

Questions owners ask

Is the 2024 Jeep Grand Cherokee reliable?
The 2024 Jeep Grand Cherokee has been on the road for 35 months, short of the five years we need to rate it. Owners have filed 305 complaints with NHTSA so far. That's 1.9× the rate other Grand Cherokee years drew in their first 35 months, per vehicle sold. Ratings compare Grand Cherokee years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2024 Grand Cherokee problems?
Owners' complaints most often involve the electrical system (46%), the engine (40%) and driver-assistance features and cameras (16%). A complaint can name more than one area.
Has the 2024 Jeep Grand Cherokee been recalled?
Yes. NHTSA lists 18 recall campaigns for the 2024 Jeep Grand Cherokee, the most recent in September 2026 (tires). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Jeep. The 2024 Jeep Grand Cherokee on NHTSA.gov · How we rate