UsedScore

2025 Jeep Grand Cherokee: Too new to judge

The 2025 Jeep Grand Cherokee has been on the road for 23 months, short of the five years we need to rate it. Owners have filed 112 complaints with NHTSA so far. That's 1.6× the rate other Grand Cherokee years drew in their first 23 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the electrical system (38% of complaints).

Complaint index
1.6×
partial: first 23 months
Rank
Not ranked
rated after five years
Complaints
112
in 23 months so far
Recalls
5
campaigns
5th generation (WL), 2022–today · Updated September 24, 2026 · How we rate
2022 Jeep Grand Cherokee Summit

Photo: 2022 Jeep Grand Cherokee Summit · HJUdall, CC0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Electrical38% · 43 complaints
  2. Driver assistance20% · 22 complaints
  3. Engine26% · 29 complaints · median 5,000 miles
  4. Air bags5% · 6 complaints
  5. Brakes11% · 12 complaints
  6. Powertrain17% · 19 complaints
  7. Fuel and propulsion14% · 16 complaints
  8. Speed control10% · 11 complaints
  9. Body and structure4% · 4 complaints
  10. Steering4% · 5 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Driver assistance

Owners of the 2025 Grand Cherokee describe driver-assistance features such as forward collision warning, automatic braking, adaptive cruise control, and blind-spot monitoring acting unpredictably or not engaging when expected. Many say dealers have struggled to diagnose or permanently fix these issues, sometimes after multiple visits.

Warning signs:
Owners report dashboard messages like "Auto Emergency Braking Limited - Service Required," chimes, blinking shifter warnings, blacked-out infotainment screens, and blind-spot lights that stay illuminated.
What shops did:
Dealers have reprogrammed control modules, replaced front sensors and cameras, replaced screens or sensor modules, or reported they could not find a code or replicate the problem.

“the message "Auto Emergency Braking Limited - Service Required" was displayed with an audible chime. Additionally, the cruise control became inoperable.”

“The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW”

Electrical

Owners of this model describe unpredictable electrical failures ranging from sudden stalling on the highway to full shutdowns at stops, sometimes tied to recall or software fixes. Many say dealers struggled to diagnose the problem, leaving them uncertain the issue was resolved.

Warning signs:
Many report dashboard warning lights flashing, screens going blank, messages of low or no battery/gas, and shifters or parking brakes acting unexpectedly before or during the failures.
What shops did:
Dealers often replaced main or auxiliary batteries, performed software or module updates, or said they could not duplicate or find the cause of the problem.

“This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what the source of the issue is.”

“Full dashboard started to flash, warnings, stated that there was no battery, no gas.”

Engine

Owners of this Grand Cherokee describe the engine losing power or shutting off unexpectedly, sometimes while driving at highway speed, occasionally paired with transmission or hybrid system faults. Some report repeat visits to dealers who could not consistently find or fix the cause, and a few mention smoke, fire, or a related recall.

Warning signs:
Some owners report warning lights, unusual noises from the engine or muffler, shuddering or vibration at highway speeds, or messages like "Auto Park not Engaged" before the failure.
What shops did:
Dealers sometimes replaced a start/stop button, engine, or PCM, but several owners say the dealer could not duplicate or diagnose the problem and it recurred.
Mileage:
most between 5,000 and 15,000 miles, among 6 complaints that give it

“the vehicle suddenly shut off. The contact was able to immediately restart the vehicle and continued driving.”

“the engine had suddenly revved very high and the RPMs had increased but the vehicle had failed to accelerate and began to reduce speed”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls (5)

Check a VIN on NHTSA ›
  • NHTSA 26V559000September 2026201,975 vehicles

    Tires: pressure monitoring and regulating systems

    Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."

    Risk: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.

    Fix: Dealers will update the radio frequency hub software, free of charge.

  • NHTSA 26V328000May 2026419,035 vehicles

    Air bags: air bag/restraint control module: software

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

    Risk: Delayed air bag deployment during a crash increases the risk of injury.

    Fix: Dealers will update the occupant restraint controller module software, free of charge.

  • NHTSA 25V766000November 2025117,904 vehicles

    Engine

    Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

    Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

    Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge.

  • NHTSA 25V741000October 2025320,068 vehicles

    Electrical system: propulsion system: traction battery

    NHTSA advisory: park outside

    Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk: A vehicle fire can increase the risk of injury.

    Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed.

  • NHTSA 25V576000September 202591,787 vehicles

    Electrical system: propulsion system

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

    Risk: A loss of drive power increases the risk of a crash.

    Fix: Dealers will update the hybrid control processer software, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Jeep sent NHTSA 420 service bulletins and other notices to dealers covering the 2025 Grand Cherokee. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 112812 · June 2026 · Warranty extensionD-26-11 Rev.
  • 112814 · June 2026 · Warranty extensionID-26-24 Rev.
  • 112552 · May 2026 · Warranty extensionD-26-13 Rev.
  • 112535 · May 2026 · Warranty extensionClaim Submission for Hurricane Spark Plug Repair
  • 112320 · May 2026 · Warranty extensionAddition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev.
  • 112341 · May 2026 · Warranty extensionID-26-04 Rev.
  • 112149 · May 2026 · Warranty extensionID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
  • 112147 · May 2026 · Warranty extensionD-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)

All 2025 Grand Cherokee bulletins on NHTSA ›

Questions owners ask

Is the 2025 Jeep Grand Cherokee reliable?
The 2025 Jeep Grand Cherokee has been on the road for 23 months, short of the five years we need to rate it. Owners have filed 112 complaints with NHTSA so far. That's 1.6× the rate other Grand Cherokee years drew in their first 23 months, per vehicle sold. Ratings compare Grand Cherokee years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2025 Grand Cherokee problems?
Owners' complaints most often involve the electrical system (38%), driver-assistance features and cameras (20%) and the engine (26%). A complaint can name more than one area.
Has the 2025 Jeep Grand Cherokee been recalled?
Yes. NHTSA lists 5 recall campaigns for the 2025 Jeep Grand Cherokee, the most recent in September 2026 (tires). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Jeep. The 2025 Jeep Grand Cherokee on NHTSA.gov · How we rate