UsedScore

2018 Jeep Grand Cherokee: Use caution

Owners filed 382 complaints with NHTSA about the 2018 Jeep Grand Cherokee in its first five years on the road, about 167 for every 100,000 sold: 1.2× the rate of a typical Grand Cherokee year. That's above average, so use caution.

The biggest problem area, counting serious complaints more, is the electrical system (43% of complaints, median 14,000 miles).

Complaint index
1.2×
per vehicle sold, vs. a typical Grand Cherokee year
Rank
9th of 14
1st = fewest complaints
Complaints
382
first five years; 167 per 100,000 sold
Recalls
10
campaigns
4th generation (WK2), 2011–2021 · Updated September 24, 2026 · How we rate
2015 Jeep Grand Cherokee Limited (facelift)

Photo: 2015 Jeep Grand Cherokee Limited (facelift) · Greg Gjerdingen from Willmar, USA, CC BY 2.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Electrical43% · 166 complaints · median 14,000 miles
  2. Engine13% · 51 complaints · median 13,000 miles
  3. Powertrain10% · 40 complaints · median 10,000 miles
  4. Brakes7% · 25 complaints · median 7,000 miles
  5. Speed control7% · 26 complaints · median 4,000 miles
  6. Fuel and propulsion8% · 30 complaints · median 5,000 miles
  7. Air bags3% · 10 complaints · median 12,000 miles
  8. Driver assistance4% · 14 complaints · median 8,000 miles
  9. Seats and belts3% · 13 complaints · median 39,000 miles
  10. Steering3% · 10 complaints · median 14,000 miles

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Electrical

Owners describe their Jeep losing power or stalling unexpectedly while driving, sometimes with the radio, screen, or dashboard malfunctioning at the same time. Repairs like replacing batteries or modules often didn't permanently resolve the issue, leaving some feeling stranded or unsafe.

Warning signs:
Many describe warning lights, dashboard messages, or screens flashing/freezing, unusual smells, or the touchscreen and radio overheating before shutdowns or stalls.
What shops did:
Dealers often replaced batteries, alternators, fuses, wiring harnesses, or infotainment units, but owners frequently report the problem recurred or could not be duplicated.
Mileage:
most between 5,000 and 50,000 miles, among 82 complaints that give it

“Our jeep gc stalled and nothing worked while pulling out into traffic from a gas station”

“The vehicle stalled out. I lost power steering and brakes. The dash began flashing put vehicle in park to start”

Engine

Owners of this model report the engine unexpectedly stalling or shutting off while driving, sometimes accompanied by loss of power steering or brakes, water pump leaks, or engine fires. Repairs varied widely, from water pump and camshaft replacements to dealers being unable to find the cause, and some owners mention recall parts being unavailable for extended periods.

Warning signs:
Many report warning lights (check engine, ESC, start/stop), a dash message to shift to park and restart, rough idling, knocking sounds, or coolant/oil leaks before failure.
What shops did:
Dealers often replaced water pumps, camshafts, EGR coolers, spark plugs, or head gaskets, though some owners report parts were backordered or the problem could not be duplicated or resolved.
Mileage:
most between 5,000 and 70,000 miles, among 50 complaints that give it

“The vehicle stalled out. I lost power steering and brakes. The dash began flashing put vehicle in park to start.”

“While driving on the road the engine shuts completely off right in the middle of traffic”

Powertrain

Owners of this Grand Cherokee describe unpredictable powertrain behavior, including sudden stalling, rollaway while parked, and failure to shift properly, sometimes accompanied by dashboard warnings. Repairs are inconsistent, with some dealers unable to reproduce or permanently fix the issue, and several owners note recalls that did not cover their specific vehicle.

Warning signs:
Many report warning messages like "Shift to Park" or "Service 4WD," jerking or shuddering shifts, grinding noises, hesitation on acceleration, and stalling engines.
What shops did:
Dealers often could not duplicate the problem, sometimes reprogrammed or replaced the PCM, transmission control module, or transfer case, and some parts were reported unavailable.
Mileage:
most between 5,000 and 40,000 miles, among 45 complaints that give it

“It had to be towed to the dealer, tow guy had issues getting into the flat bed as the wheels were fully locked.”

“Twice I have been driving on the highway at 60 mph and the transmission had suddenly shifted into low gear and subsequently went into limp mode.”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls (10)

Check a VIN on NHTSA ›
  • NHTSA 24V838000November 2024206,502 vehicles

    Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

    Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

    Risk: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

    Fix: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge.

  • NHTSA 23V411000June 202380,629 vehicles

    Engine and engine cooling

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Risk: An engine stall can increase the risk of a crash.

    Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge.

  • NHTSA 22V406000June 2022138,645 vehicles

    Fuel system, diesel: delivery: fuel pump

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge.

  • NHTSA 22V426000June 2022206,502 vehicles

    Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

    Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

    Risk: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

    Fix: This recall is replaced by NHTSA recall number 24V838.

  • NHTSA 20V699000November 202028,884 vehicles

    Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR VALVE)

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Risk: Combustion in the intake manifold can increase the risk of a fire.

    Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge.

  • NHTSA 18V759000October 20184,822 vehicles

    Equipment: accessory: floor mat

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

    Risk: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge.

  • NHTSA 18V524000August 201812,779 vehicles

    Electrical system: wiring: front underhood

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Risk: A vehicle stall can increase the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge.

  • NHTSA 18V332000May 20184,815,661 vehicles

    Electrical system: software · Vehicle speed control: cruise control · Electrical system: wiring

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge.

  • NHTSA 18V280000May 201871 vehicles

    Power train: automatic transmission

    Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

    Risk: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge.

  • NHTSA 18V048000January 20181,242 vehicles

    Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

    Risk: If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.

    Fix: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Jeep sent NHTSA 446 service bulletins and other notices to dealers covering the 2018 Grand Cherokee. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 105591 · June 2025 · Warranty extensionFCA Caribbean Warranty Newsletter – Volume 11, Issue 6
  • S1623000028 Rev. K · June 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
  • S1623000028 REV.I · May 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
  • S2623000023 · April 2026Power Liftgate Inoperative.
  • S2621000003 REV.A · March 2026The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95.
  • S2608000010 · March 2026Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
  • S1408000384 REV.J · March 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs),…
  • S2621000003 · February 2026Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

All 2018 Grand Cherokee bulletins on NHTSA ›

Questions owners ask

Is the 2018 Jeep Grand Cherokee reliable?
Owners filed 382 complaints with NHTSA about the 2018 Jeep Grand Cherokee in its first five years on the road, about 167 for every 100,000 sold: 1.2× the rate of a typical Grand Cherokee year. That's above average, so use caution. Ratings compare Grand Cherokee years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2018 Grand Cherokee problems?
Owners' complaints most often involve the electrical system (43%), the engine (13%) and the powertrain (transmission and drivetrain) (10%). A complaint can name more than one area.
Has the 2018 Jeep Grand Cherokee been recalled?
Yes. NHTSA lists 10 recall campaigns for the 2018 Jeep Grand Cherokee, the most recent in November 2024 (service brakes, hydraulic). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Jeep. The 2018 Jeep Grand Cherokee on NHTSA.gov · How we rate