2016 Jeep Grand Cherokee: Solid

Owners filed 162 complaints with NHTSA about the 2016 Jeep Grand Cherokee in its first five years on the road, about 78 for every 100,000 sold: 0.7× the rate of a typical Grand Cherokee year. That's close to a typical year.

The biggest problem area, counting serious complaints more, is the powertrain (transmission and drivetrain) (33% of complaints, median 21,000 miles).

Complaint index
0.7×
per vehicle sold, vs. a typical Grand Cherokee year
Rank
6th of 14
1st = fewest complaints
Complaints
162
first five years; 78 per 100,000 sold
Recalls
8
campaigns
4th generation (WK2), 2011–2021 · Updated September 24, 2026 · How we rate
2015 Jeep Grand Cherokee Limited (facelift)

Photo: 2015 Jeep Grand Cherokee Limited (facelift) · Greg Gjerdingen from Willmar, USA, CC BY 2.0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Powertrain33% · 53 complaints · median 21,000 miles
  2. Engine23% · 38 complaints · median 28,000 miles
  3. Electrical23% · 37 complaints · median 24,000 miles
  4. Brakes19% · 30 complaints · median 15,000 miles
  5. Speed control12% · 19 complaints · median 25,000 miles
  6. Fuel and propulsion7% · 12 complaints · median 29,000 miles
  7. Air bags3% · 5 complaints
  8. Steering6% · 10 complaints · median 15,000 miles
  9. Body and structure4% · 6 complaints
  10. Lights2% · 4 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Electrical

Owners describe their Grand Cherokees stalling or losing power suddenly while driving, sometimes needing to be shifted into park before restarting. Repairs are inconsistent, with some dealers replacing parts or updating software and others unable to diagnose the issue.

Warning signs:
Many report warning lights or messages appearing on the dash, flickering or dimming lights, and voltage fluctuations before or during the stalling episodes.
What shops did:
Dealers and mechanics often replaced batteries or alternators, performed software updates, or in many cases could not find a fault or reproduce the problem.
Mileage:
most between 15,000 and 55,000 miles, among 38 complaints that give it

“My jeep has stalled out while starting the car and sometimes while driving.”

Engine

Owners of this Grand Cherokee commonly report the engine stalling or losing power without warning, sometimes while merging or stopping in traffic, occasionally alongside overheating or fire. Repairs are inconsistent, with some dealers unable to find a cause and others awaiting recall parts.

Warning signs:
Many report warning lights (check engine, electronic throttle control, or coolant/temperature warnings), rough idling, unusual noises, or dashboard messages like 'shift to park' before or during the stall.
What shops did:
Dealers often could not duplicate or diagnose the stalling, sometimes reprogrammed modules or replaced parts like fuel pumps, radiators, or camshafts, though failures frequently recurred; some owners are still waiting for recall parts.
Mileage:
most between 20,000 and 60,000 miles, among 51 complaints that give it

“Vehicle experiences intermittent stalling issue when coming to a stop from slow speeds. When experienced, engine dies and dash illuminates shift to park.”

“The car slowed to a dead stop. Complete loss of acceleration. All electrical still working, lights, dash, radio. Would turn over but would not start.”

Powertrain

Owners of this Grand Cherokee report rough, jerky, or unpredictable shifting along with occasional stalling, loss of power, or the vehicle rolling away when parked. Many say dealers struggled to permanently fix these transmission and shifter issues even after software updates or part replacements.

Warning signs:
Owners report jerking or lunging when shifting, dashboard messages like "shift to park" or "service shifter," warning lights, high RPM without acceleration, and unusual noises or smells before failures.
What shops did:
Dealers often reprogrammed or updated the transmission computer, replaced solenoids or valve bodies, or replaced the entire transmission, though some owners say the problem returned or dealers could not duplicate or diagnose the issue.
Mileage:
most between 5,000 and 50,000 miles, among 56 complaints that give it

“Very jerky/lunging shifting from 1st to 2nd gear and downshifting from 4th to 3rd.”

“Transmission will "buck" unexpectedly when slowing to a stop. This causes a violent and unpredictable lunge forward.”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

  • NHTSA 23V411000June 202380,629 vehicles

    Engine and engine cooling

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Risk: An engine stall can increase the risk of a crash.

    Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge.

  • NHTSA 22V406000June 2022138,645 vehicles

    Fuel system, diesel: delivery: fuel pump

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge.

  • NHTSA 20V699000November 202028,884 vehicles

    Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR VALVE)

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Risk: Combustion in the intake manifold can increase the risk of a fire.

    Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge.

  • NHTSA 20V475000August 202058,016 vehicles

    Engine and engine cooling: engine: diesel

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Risk: An engine stall can increase the risk of a crash.

    Fix: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge.

  • NHTSA 18V332000May 20184,815,661 vehicles

    Electrical system: software · Vehicle speed control: cruise control · Electrical system: wiring

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge.

  • NHTSA 16V814000November 201630,183 vehicles

    Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

    Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

    Risk: A fuel leak in the presence of an ignition source, can increase the risk of a fire.

    Fix: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge.

  • NHTSA 16V249000April 201632,384 vehicles

    Exterior lighting: brake lights: switch · Power train: automatic transmission: park/neutral start interlock switch

    Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.

    Risk: If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge.

  • NHTSA 16V168000March 201621,183 vehicles

    Service brakes, hydraulic: foundation components: disc: caliper

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

    Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Jeep sent NHTSA 408 service bulletins and other notices to dealers covering the 2016 Grand Cherokee. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 105591 · June 2025 · Warranty extensionFCA Caribbean Warranty Newsletter – Volume 11, Issue 6
  • S1623000028 Rev. K · June 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
  • S1623000028 REV.I · May 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
  • S2623000023 · April 2026Power Liftgate Inoperative.
  • S2621000003 REV.A · March 2026The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95.
  • S2608000010 · March 2026Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
  • S1408000384 REV.J · March 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs),…
  • S1408000384 REV.I · February 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs),…

All 2016 Grand Cherokee bulletins on NHTSA ›

Questions owners ask

Is the 2016 Jeep Grand Cherokee reliable?
Owners filed 162 complaints with NHTSA about the 2016 Jeep Grand Cherokee in its first five years on the road, about 78 for every 100,000 sold: 0.7× the rate of a typical Grand Cherokee year. That's close to a typical year. Ratings compare Grand Cherokee years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2016 Grand Cherokee problems?
Owners' complaints most often involve the powertrain (transmission and drivetrain) (33%), the engine (23%) and the electrical system (23%). A complaint can name more than one area.
Has the 2016 Jeep Grand Cherokee been recalled?
Yes. NHTSA lists 8 recall campaigns for the 2016 Jeep Grand Cherokee, the most recent in June 2023 (engine and engine cooling). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Jeep. The 2016 Jeep Grand Cherokee on NHTSA.gov · How we rate