UsedScore

2023 Jeep Grand Cherokee: Too new to judge

The 2023 Jeep Grand Cherokee has been on the road for 47 months, short of the five years we need to rate it. Owners have filed 574 complaints with NHTSA so far. That's 2.0× the rate other Grand Cherokee years drew in their first 47 months, per vehicle sold.

The biggest problem area, counting serious complaints more, is the electrical system (43% of complaints, median 18,000 miles).

Complaint index
2.0×
partial: first 47 months
Rank
Not ranked
rated after five years
Complaints
574
in 47 months so far
Recalls
23
campaigns
5th generation (WL), 2022–today · Updated September 24, 2026 · How we rate
2022 Jeep Grand Cherokee Summit

Photo: 2022 Jeep Grand Cherokee Summit · HJUdall, CC0, via Wikimedia Commons

Problem areas

Ranked by severity-weighted complaints · share · median miles
  1. Electrical43% · 247 complaints · median 18,000 miles
  2. Engine20% · 114 complaints · median 22,000 miles
  3. Driver assistance13% · 75 complaints · median 2,000 miles
  4. Suspension18% · 104 complaints · median 46,000 miles
  5. Fuel and propulsion12% · 66 complaints
  6. Steering10% · 58 complaints · median 23,000 miles
  7. Powertrain10% · 57 complaints · median 13,000 miles
  8. Brakes7% · 40 complaints · median 35,000 miles
  9. Air bags2% · 14 complaints
  10. Speed control4% · 22 complaints

Bars rank problem areas by complaints weighted for severity (crashes, fires, injuries and deaths count more). A complaint can name more than one area. Mileage is reported on about half of complaints.

What owners describe

Driver assistance

Owners describe driver assistance systems like automatic emergency braking, lane assist, and backup cameras acting unpredictably, sometimes braking hard for no reason or losing power steering. Many say dealers struggle to reproduce or permanently fix the problem, leaving them uneasy about relying on these features.

Warning signs:
Many report dash warning messages like AEB, blind spot, lane assist, or power steering unavailable, blank or frozen camera/screen displays, and sudden hard braking or steering stiffness without warning.
What shops did:
Owners report dealers performed software updates, replaced modules, or could not duplicate or fix the issue, with several told there was no repair available yet.
Mileage:
most between 0 and 10,000 miles, among 6 complaints that give it

“The automatic emergency braking system activates randomly while driving abruptly stopping the vehicle in traffic.”

“Forward Collision system and rear collision system (Park sense) are malfunctioning/not operating properly. Dealer stated that it is a "known issue with no known fix.”

Electrical

Owners describe frequent electrical glitches ranging from screen blackouts and infotainment freezes to sudden stalling, loss of power steering, and hybrid battery faults. Many say dealers struggled to diagnose or repair these issues, and several mention pending recall parts.

Warning signs:
Many owners report warning lights (hybrid, power steering, check engine, ABS), dashboard or screen blackouts, jerking or hesitation, loss of power steering or acceleration, and burning smells before the failure.
What shops did:
Dealers often could not duplicate or diagnose the problem, performed software resets or updates, replaced batteries, modules, or fuses, and several report recall parts being unavailable.
Mileage:
most between 10,000 and 40,000 miles, among 31 complaints that give it

“I lost power steering along with unresponsive controls such as "lane management" and "traction control.”

“multiple warnings lights will appear on the instrument cluster followed by the vehicle losing power steering and the ability to be controlled”

Engine

Owners of the 2023 Grand Cherokee, especially the 4xe hybrid, describe the engine or hybrid system suddenly losing power, stalling, or running rough, sometimes with warning lights and reduced steering or braking. Many say dealers could not duplicate or permanently fix the issue, sometimes citing pending recall parts or software updates.

Warning signs:
Owners report warning lights such as "Service Hybrid System," check engine, or red wrench icons, along with jerking, rough shifting, revving, burning smells, or reduced steering and braking response before or during the failure.
What shops did:
Dealers often reset codes, replaced motor mounts, water pumps, or throttle modules, performed software updates, or said they could not duplicate or repair the issue and awaited parts or recall remedies.
Mileage:
most between 15,000 and 35,000 miles, among 9 complaints that give it

“the vehicle suddenly lost propulsion, with the dash lighting up with a large "Service Hybrid System" warning”

“I pressed the gas pedal nothing happened. The engine did not rev and I did not accelerate.”

Summaries are written with AI from the owner complaints shown on NHTSA's site and checked against them; quotes are word for word.

Recalls (23)

Check a VIN on NHTSA ›
  • NHTSA 26V562000September 2026328,381 vehicles

    Suspension: rear: springs: coil springs

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    Fix: Dealers will replace the rear coil spring lower isolators, free of charge.

  • NHTSA 26V413000June 20267 vehicles

    Power train: automatic transmission: gear position indication (PRNDL)

    Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

    Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

    Fix: Dealers will update the shifter module software, free of charge.

  • NHTSA 26V328000May 2026419,035 vehicles

    Air bags: air bag/restraint control module: software

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

    Risk: Delayed air bag deployment during a crash increases the risk of injury.

    Fix: Dealers will update the occupant restraint controller module software, free of charge.

  • NHTSA 26V051000January 202680,620 vehicles

    Suspension: rear: springs: coil springs

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge.

  • NHTSA 25V766000November 2025117,904 vehicles

    Engine

    Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

    Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

    Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge.

  • NHTSA 25V741000October 2025320,068 vehicles

    Electrical system: propulsion system: traction battery

    NHTSA advisory: park outside

    Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk: A vehicle fire can increase the risk of injury.

    Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed.

  • NHTSA 25V576000September 202591,787 vehicles

    Electrical system: propulsion system

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

    Risk: A loss of drive power increases the risk of a crash.

    Fix: Dealers will update the hybrid control processer software, free of charge.

  • NHTSA 25V472000July 2025121,398 vehicles

    Seats: mid/rear assembly: head restraint

    Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

    Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

    Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge.

  • NHTSA 25V430000June 20251,689 vehicles

    Visibility: defroster/defogger/hvac system: fan/motor

    Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

    Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the blower motor, as necessary free of charge.

  • NHTSA 24V897000November 202414 vehicles

    Air bags: side/window

    Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

    Risk: An air bag that does not deploy during a crash increases the risk of injury.

    Fix: Dealers secured the connector, free of charge.

  • NHTSA 24V720000September 2024154,032 vehicles

    Electrical system: propulsion system: traction battery

    Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk: A vehicle fire while parked or driving can increase the risk of injury.

    Fix: This recall is replaced by NHTSA recall number 25V741.

  • NHTSA 24V434000June 202453 vehicles

    Seat belts: critical fasteners

    Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

    Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

    Fix: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge.

  • NHTSA 24V436000June 20241,033,433 vehicles

    Back over prevention: sensing system: camera

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge.

  • NHTSA 24V289000April 20248 vehicles

    Back over prevention: sensing system: camera

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

    Fix: Dealers will secure the coaxial cable connection, free of charge.

  • NHTSA 24V291000April 20242 vehicles

    Back over prevention: sensing system: camera

    Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

    Fix: Dealers will secure the display screen module connections, free of charge.

  • NHTSA 24V199000March 202438,164 vehicles

    Air bags: frontal: driver clockspring/spiral cassette · Steering: column

    Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: An air bag that does not deploy in a crash can increase the risk of injury.

    Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge.

  • NHTSA 24V130000February 20249,433 vehicles

    Exterior lighting: headlights · Electrical system: body control module: software

    Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

    Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge.

  • NHTSA 24V132000February 2024338,238 vehicles

    Suspension: front: control arm: upper ball joint · Steering: linkages: knuckle: spindle: arm

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

    Risk: A loss of vehicle control increases the risk of a crash.

    Fix: Dealers will replace the upper control arm pinch bolts, free of charge.

  • NHTSA 24V111000February 2024199,143 vehicles

    Visibility: defroster/defogger/hvac system

    Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

    Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

    Fix: Dealers will update the HCP software, free of charge.

  • NHTSA 23V577000August 2023162,713 vehicles

    Back over prevention: display function

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

    Fix: Dealers will update the Central Vision Park Assist Module software, free of charge.

  • NHTSA 23V413000June 2023305,282 vehicles

    Suspension: rear: springs: coil springs

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

    Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

    Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge.

  • NHTSA 23V352000May 202389,372 vehicles

    Steering: column

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

    Risk: A loss of steering control increases the risk of a crash.

    Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge.

  • NHTSA 23V336000May 202317,108 vehicles

    Equipment: other: labels

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Fix: FCA US, LLC will mail owners the warning label information, free of charge.

A recall only helps if the repair was done. Enter the vehicle's 17-character VIN on NHTSA's official recall lookup before you buy.

Service bulletins

Jeep sent NHTSA 861 service bulletins and other notices to dealers covering the 2023 Grand Cherokee. These are repair instructions, not recalls. Warranty extensions and bulletins about its top problem areas:

  • 112320 · May 2026 · Warranty extensionAddition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev.
  • 112341 · May 2026 · Warranty extensionID-26-04 Rev.
  • 112149 · May 2026 · Warranty extensionID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
  • 112147 · May 2026 · Warranty extensionD-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
  • 110770 · March 2026 · Warranty extensionD-26-06 Rev.
  • 110771 · March 2026 · Warranty extensionID-26-06 Rev.
  • 110391 · February 2026 · Warranty extensionD-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
  • 110409 · February 2026 · Warranty extensionID-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

All 2023 Grand Cherokee bulletins on NHTSA ›

Questions owners ask

Is the 2023 Jeep Grand Cherokee reliable?
The 2023 Jeep Grand Cherokee has been on the road for 47 months, short of the five years we need to rate it. Owners have filed 574 complaints with NHTSA so far. That's 2.0× the rate other Grand Cherokee years drew in their first 47 months, per vehicle sold. Ratings compare Grand Cherokee years with each other using complaints filed with NHTSA; they don't measure every problem owners have.
What are the most common 2023 Grand Cherokee problems?
Owners' complaints most often involve the electrical system (43%), the engine (20%) and driver-assistance features and cameras (13%). A complaint can name more than one area.
Has the 2023 Jeep Grand Cherokee been recalled?
Yes. NHTSA lists 23 recall campaigns for the 2023 Jeep Grand Cherokee, the most recent in September 2026 (suspension). Enter the vehicle's VIN on NHTSA's recall lookup to see whether the repairs were done.

Sources

Owner complaints, recalls and manufacturer communications from NHTSA's public data files, as of September 24, 2026. Complaints are counted once each, over the model year's first 60 months on the road. UsedScore is not affiliated with NHTSA or Jeep. The 2023 Jeep Grand Cherokee on NHTSA.gov · How we rate